Privacy Policy

Privacy Policy

Introduction

Welcome to https://water-damage-cleanup-fort-collins-co.ecojohns.com (hereafter referred to as “Water Damage Cleanup Fort Collins CO,” “we,” or “our”). We prioritize your privacy and are committed to protecting your personal data. This Privacy Policy details our practices regarding the gathering, storage, access, and management of personal information in adherence to various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados Pessoais (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Personal Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA) in South Africa

Scope

This policy applies across all aspects of our online presence, including but not limited to:

Please be informed that this policy does not extend to third-party websites, applications, products, or services accessed via links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with users when:

  • You use our applications and services as an authorized user.
  • You visit any of our websites linked to this Privacy Statement.
  • You communicate with us via email, phone calls, or text messages/SMS.

Personal Data Collection

We collect a variety of personal information, including but not limited to:

  • Account Information: Details related to your account creation and management, such as user names, passwords, and profile data.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Banking information used for financial transactions or direct debits.
  • Purchase Information: Records of products or services you have purchased from us.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network data to recognize your device.
  • Location Data: GPS coordinates or location-based services data when you interact with our services.
  • Feedback: Responses provided through surveys, reviews, or direct communication.
  • Social Media Information: User details shared when interacting with our social media accounts.
  • Product Information: Details about products you browse or purchase from us.

We collect this data through various means: user input forms, interactions with our applications and services, automated tracking technologies (like cookies), and third-party sources who provide us with aggregated or de-identified data.

Cookies

We use cookies to enhance your experience on our site and for analytics purposes. Cookies are small text files stored on your device by our website:

  • Strictly Necessary Cookies: Essential for the basic functionality of our website, such as maintaining user sessions.
  • Preference Cookies: Remembering user preferences to personalize content.
  • Analytics Cookies: Tracking website usage and visitor behavior to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage or opt-out of specific cookie types.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes related to the initial purpose of data collection. Once this period expires, we securely delete or anonymize your data unless retention is necessary for legal compliance or dispute resolution.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption of sensitive data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to our systems.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you believe we have collected such data in error, please contact us at the address provided below.

Your Rights

Depending on your location, you may be entitled to certain rights regarding your personal data, including:

  • Access: Request access to the personal information we hold about you.
  • Rectification: Correct any inaccurate or incomplete personal data we possess.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for direct marketing or similar purposes.
  • Non-Discrimination: Be free from biased treatment due to exercising your privacy rights.

To exercise these rights or have any data-related inquiries, please contact our Privacy Team via email at [email protected] or by mail at the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy as needed, and any changes will be posted on this page. We encourage you to review this policy periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have questions regarding our data practices, please contact us: